Reference

ninja138 Terms & Conditions: What You Agree To

Before you open an account on ninja138, these Terms & Conditions set out exactly what we expect from you and what you can expect from us — covering…

Account eligibility rulesDANA, OVO, GoPay & QRIS wallet termsAccess subject to local lawDispute & suspension processData handling commitments

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Understand the Scope of These Terms

ninja138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply to every account registered on ninja138.club and govern all activity on the platform, including deposits made via DANA, OVO, GoPay, QRIS, bank transfer and virtual account through BCA, BRI, Mandiri or BNI. By completing phone verification and submitting your account details,

1
you confirm you have read and accepted these terms in full. We may update these terms when operational or regulatory circumstances require it; continued use of the account after a posted update means you accept the revised version. Where eligibility or access is in question, availability
2
depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been actioned in a way that does not align…

HOW WE HANDLE POLICY

Explore How ninja138 Applies These Terms

Transparency in how we apply these Terms & Conditions is central to how we operate.

Data Retention

We retain your account data — including transaction records for DANA, OVO and bank transfer — for as long as your account is active and for a defined period after closure, in line with applicable Indonesian data requirements.

Cookie Use

Our platform uses session cookies to maintain your logged-in state and preference cookies to remember your wallet selection — for example, keeping your GoPay or QRIS option as the default on your next visit.

Account Security

Phone verification is required before your account becomes active. If we detect unusual login behaviour, we may suspend access and contact you through your registered number to confirm identity before restoring the account.

Requesting Changes

To update personal details — such as your registered phone number or linked wallet identifier — submit a change request through live chat with supporting confirmation. We process verified requests within two business days.

Account Suspension Terms

We reserve the right to suspend or close an account where terms are breached. You will receive written notice via your registered contact, and any eligible wallet balance will be returned through the original deposit method.

Dispute Resolution

Raise a formal dispute by contacting support in writing within 14 days of the transaction or event in question. We will review the account log and provide a written outcome. Access to further escalation depends on local law.

Terms & Conditions Questions We Receive Most

These are the questions we see most often from people reviewing the ninja138 Terms & Conditions before opening an account. Each answer reflects how we actually operate the platform for Indonesia.

The full Terms & Conditions are published at ninja138.club/terms-conditions/ and accessible from the footer of every page. No account is required to read them; you can review all clauses before completing phone verification.

Core account rules apply equally to all wallet options. However, DANA, OVO, GoPay and QRIS each operate under their own provider limits, and those limits interact with our deposit and withdrawal terms as noted in the payment section.

We post a notice on the platform when terms are updated. Continuing to use your account after the effective date of a change is treated as acceptance of the revised terms. You may contact support before accepting if you have questions.

Yes. Submit a written data-deletion request through our email support channel. We will confirm what data can be removed and what must be retained under applicable requirements. Processing takes up to five business days.

If your account is suspended, we send written notice to your registered contact. Wallet balances eligible for return are processed via the original deposit method — DANA, OVO, GoPay, QRIS, or bank transfer — within the timeframe stated in the notice.

Access to ninja138 and the ability to enter into these Terms & Conditions depends on local law. We encourage you to confirm that access where local law permits before completing your account registration.

Disputes must be submitted in writing within 14 days of the relevant transaction or account event. Contact support via live chat or email, referencing your account number and the specific transaction. We aim to respond within two business days.

ninja138 Terms & Conditions: What You Agree To

Reach Us About These Terms

Explore How ninja138 Applies These Terms

Data Retention

Cookie Use

Account Security

Requesting Changes

Account Suspension Terms

Dispute Resolution

Terms & Conditions Questions We Receive Most

01 Where can I read the full ninja138 Terms & Conditions before opening an account?

02 Do the Terms & Conditions apply differently depending on which wallet I use?

03 What happens to my Terms & Conditions agreement if ninja138 updates its policy?

04 Can I request that ninja138 delete my account data under these Terms & Conditions?

05 How do the Terms & Conditions handle account suspension notices?

06 Is access to ninja138 and acceptance of its Terms & Conditions available everywhere in Indonesia?

07 How long do I have to raise a dispute under the ninja138 Terms & Conditions?

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