Reference

ninja138 Privacy Policy — What We Collect and Why

This Privacy Policy sets out exactly how ninja138 collects, stores and uses the personal information tied to your account — from phone verification at sign-up through to transaction…

Account data handled transparentlyDANA, OVO, GoPay & QRIS transaction records coveredYour right to access or delete dataContact path for privacy requests
ninja138 ninja138 Privacy Policy — What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us With Any Privacy Policy Question

If you need to submit a data-access request, correct inaccurate account details, or ask how a specific transaction record is stored, our support team is available…

Live Chat Open the live chat widget from your account dashboard at any time.
Email Support Send your data-access or deletion request to our dedicated support address.
In-App Message From the account settings screen, tap 'Contact Us' to open a direct message thread.
HOW WE PROTECT YOUR DATA

Browse Our Data Handling and Security Practices

We apply layered security across every part of your account — from the phone verification step at registration through to encrypted storage of your payment method details.

Account Verification

Phone number verification is required before your account becomes active. This step links your identity to one account record and prevents duplicate registrations from sharing your personal data.

Cookie Use

We use session cookies to keep you logged in during a visit and analytics cookies to see which lobby sections are opened most. You can manage cookie preferences through your browser settings at any time.

Payment Data Retention

DANA, OVO, GoPay and QRIS transaction records are retained for the period required under applicable financial regulations. Once that period expires, records are deleted from our active systems.

Data Access Requests

You can request a full export of the personal data we hold on your account. Submit the request through live chat or email and we will deliver a structured file within the timeframe the applicable rules require.

Third-Party Sharing

We share your data only with payment processors — such as the rails behind DANA, OVO, GoPay and QRIS — and with fraud-prevention services. We do not sell or trade your personal information to marketing networks.

Policy Updates

When this Privacy Policy changes in a material way, we post a notice on the account dashboard and update the effective date at the top of this page. Continued use of your account after that date means you have seen the updated terms.

Privacy Policy Questions We Hear Most

These are the questions we receive most often about how ninja138 handles personal data, what rights you have over your account information, and how to use the contact paths above to act on those rights.

We collect your phone number, email address, chosen username and the device information recorded at login. Payment method details — such as your DANA or OVO wallet identifier — are also stored for transaction matching and fraud checks.

DANA, QRIS and other payment records are used only for reconciliation, withdrawal verification and fraud prevention. We do not use your payment history for marketing profiling or share it with advertisers.

Yes. Send a data-access request through live chat or email and we will prepare a structured export of your account data. We aim to deliver the file within three business days of verifying your identity.

Contact our support team through live chat or the in-app message path and submit a deletion request. We will remove your data from active systems after confirming your identity, subject to any retention periods required by applicable financial regulation.

Certain data-handling obligations depend on local law. Where local law permits additional rights or imposes stricter retention rules, we apply those obligations. If you are unsure how this affects your account, contact us directly for clarification.

We use session cookies for login continuity and analytics cookies to understand lobby usage patterns. You can disable non-essential cookies through your browser settings; session cookies are required for your account to function correctly.

We post a notice on your account dashboard whenever the Privacy Policy changes in a material way, and we update the effective date at the top of this page. We recommend checking back periodically if you want to stay current with any changes.